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Frequently asked

Quick answers about ordering, delivery, sizing, payments and exchanges.

Orders

How do I place an order?

Add your pieces to the bag, choose your delivery state and payment method, then place the order through checkout.

How do I know my order went through?

You will see an order number and the full delivery-inclusive total on screen after checkout.

Can I change or cancel my order?

Yes, as long as it has not been packed. Message us on WhatsApp with your order number as soon as possible.

Delivery

Do you deliver outside Abuja?

Yes. We deliver to all 36 states and the FCT through trusted couriers.

How long does delivery take?

Abuja orders arrive the same or next day. Other states take 2–5 working days.

How much does delivery cost?

Delivery is calculated from your selected state and shown in the checkout total before you place the order.

Sizing

How do I find my size?

Open the size guide on any product page for chest, length and waist measurements in centimetres for men’s and women’s fits.

What is the difference between men’s and women’s fit?

Unisex pieces come in two cuts. Men’s fit is relaxed and boxy; women’s fit is shaped at the waist with a slightly shorter body.

I am between sizes. What should I choose?

Size up for a relaxed, oversized look, or message us on WhatsApp with your measurements and we will recommend one.

Payments

How can I pay?

Pay online through Paystack, which offers card, bank transfer, USSD and other options on its secure payment screen. Abuja customers can also choose pay on delivery.

When do I pay through Paystack?

After you place the order, we confirm the delivery-inclusive total and send you to Paystack to complete payment securely. Pay on delivery orders are paid to the rider in Abuja.

Exchanges

Can I exchange an item?

Yes, within 7 days of delivery on unworn items with tags attached. See our returns page for the full policy.

Do you offer refunds?

We offer exchanges or store credit. If an item arrives damaged or incorrect, contact us and we will make it right.

Still have a question?

We reply on WhatsApp, usually within minutes.

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Last updated September 2026.